Legal Geek Uncertain Decade Summit 2021: How to Rein in Rogue Contracts & Drive Organizational Alignment
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There’s a deception that [as legal] you’re a blocker when your in fact an enabler.
Rogue contracting is when internal business partners negotiate their own terms leaving legal out of the picture because they see legal as a tower of no. The result is if and when something goes wrong, legal is held responsible for fixing a mess with little to no context. The cause for this is partners see their legal teams as an obstacle keeping them from a their need to move fast as a company. To bridge this gap legal needs to find a way to encourage collaboration with clients to help each party succeed.
Here’s some really important things you should remember:
- Make things frictionless – find out what the client wants, what your objective is and figure the path that achieves both.
- Let them know you are on their side – remember there is a stigma that legal is a blocker, let your client know you are there to help them win!
- Follow up with action – be an advisor, a working partner, with your client.
- Develop a well designed workflow – create a system where constant back and forth communication isn’t necessary.
- Be transparent – let your client know where things are.
Watch Now: How to Rein in Rogue Contracts and Drive Organizational Alignment
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Improving relations between your partner and legal can be a challenge, but if you introduce some socializing change the task becomes more than possible.
Focus on maintaining a client centered approach
- Empower your client by providing as much self service as possible. The less they have to question and ask you, the more support they will feel.
- Be enthusiastic and creative when rolling out new processes and ideas.
- Provide visibility to your client so they can see exactly where they are in the process.