In 2019, 75% of clickwrap cases featured companies trying to enforce their arbitration clause in court. The enforceability of the arbitration provision, of course, depends on the enforceability of the online agreement itself, which isn’t determined (only) by the content of the contract, but also by the design of the screen and the quality of records maintained.
—Guide to Managing Online Legal Terms for Technical Teams
Variable terms and unique products shouldn’t prevent a seamless experience. It is possible to build in powerful back-end functionality without disrupting the user flow. This eBook outlines more tips for the technical team trying to be a partner to legal. Rather than do their jobs for them to manage online legal terms, lots of unnecessary steps are eliminated for all parties involved.
