Terms of Service

By using this website (the "Site") or any applications or application plug-ins that are the property of Ironclad, Inc. ("Applications"), you agree to follow and be bound by these terms of service (the "Terms of Service") and agree to comply with all applicable laws and regulations. In these Terms of Service, the words "you" and "your" refer to each customer, Site visitor, or Application user, "we", "us" and "our" refer to Ironclad, Inc. and "Services" refers to all services provided by us.

It is your responsibility to review these Terms of Service periodically. If at any time you find these Terms of Service unacceptable or if you do not agree to these Terms of Service, please do not use this Site or any Applications. We may revise these Terms of Use at any time without notice to you. If you have any questions about these Terms of Use, please contact us at support@ironcladapp.com.

Please also review our Privacy Policy, which is incorporated herein by reference.

1. Description of Ironclad

Ironclad, Inc. (“Ironclad”) provides an online legal portal to provide companies an automated software solution to those who choose to prepare their own legal documents. Customer need not download or even license Ironclad software. The Site includes general information on commonly encountered legal issues. At no time do we review your answers for legal sufficiency, draw legal conclusions, provide legal advice, opinions or recommendations about your legal rights, remedies, defenses, options, selection of forms, or strategies, or apply the law to the facts of your particular situation. Ironclad is not a law firm and may not perform services performed by an attorney. Ironclad and its Services are not substitutes for the advice or services of an attorney.

2. Ironclad is not a law firm

You understand and agree that Ironclad is not a law firm or an attorney, may not perform services performed by an attorney, and is not the substitute for the advice or services of an attorney. No attorney-client relationship or privilege is created with Ironclad.

If, prior to purchasing a subscription to Ironclad, you believe that Ironclad gave you any legal advice, opinion or recommendation about your legal rights, remedies, defenses, options, selection of forms or strategies, you will not proceed with this purchase, and any purchase that you do make will be null and void.

Ironclad strives to keep its legal documents accurate, current and up-to-date. However, because the law changes rapidly, Ironclad cannot guarantee that all of the information on the Site or Applications is completely current. The law is different from jurisdiction to jurisdiction, and may be subject to interpretation by different courts. The law is a personal matter, and no general information or legal tool like the kind Ironclad provides can fit every circumstance. Furthermore, the legal information contained on the Site and Applications is not legal advice and is not guaranteed to be correct, complete or up-to-date. Therefore, if you need legal advice for your specific problem, or if your specific problem is too complex to be addressed by our tools, you should consult a licensed attorney in your area.

3. Account Information

When you open an account to use or access certain portions of the Site, Applications, or the Services, you must provide complete and accurate information as requested on the registration form. You will also be asked to provide a user name and password. You are entirely responsible for maintaining the confidentiality of your password. You may not use a third party's account, user name or password at any time. You agree to notify Ironclad immediately of any unauthorized use of your account, user name or password. Ironclad shall not be liable for any losses you incur as a result of someone else's use of your account or password, either with or without your knowledge. You may be held liable for any losses incurred by Ironclad, our affiliates, officers, directors, employees, consultants, agents and representatives due to someone else's use of your account or password.

In connection with the use of certain Ironclad products or services, you may be asked to provide personal information in a questionnaire, application, form or similar document or service. This information will be protected pursuant to our Privacy Policy. In addition, you grant Ironclad a worldwide, royalty-free, nonexclusive, and fully sublicensable license to use, distribute, reproduce, modify, publish and translate this personal information solely for the purpose of enabling your use of the applicable service. You may revoke this license and terminate rights held by Ironclad at any time by removing your personal information from the applicable service.

4. Ownership

This Site and Applications are owned and operated by Ironclad, Inc. All right, title and interest in and to the materials provided on this Site and Applications, including but not limited to information, documents, logos, graphics, sounds and images (the "Materials") are owned either by Ironclad or by our respective third party authors, developers or vendors ("Third Party Providers"). Except as otherwise expressly provided by Ironclad, none of the Materials may be copied, reproduced, republished, downloaded, uploaded, posted, displayed, transmitted or distributed in any way and nothing on this Site or on any Applications shall be construed to confer any license under any of Ironclad's intellectual property rights, whether by estoppel, implication or otherwise. See the "Legal Contact Information" below if you have any questions about obtaining such licenses. Ironclad does not sell, license, lease or otherwise provide any of the Materials other than those specifically identified as being provided by Ironclad. Any rights not expressly granted herein are reserved by Ironclad.

5. Links and Integrations

This Site and Applications may contain links to websites controlled by parties other than Ironclad (each a "Third Party Site"). Ironclad works with a number of partners and affiliates whose sites are linked with Ironclad. Ironclad may also provide links to other citations or resources with whom it is not affiliated. Ironclad is not responsible for and does not endorse or accept any responsibility for the availability, contents, products, services or use of any Third Party Site, any website accessed from a Third Party Site or any changes or updates to such sites. Ironclad makes no guarantees about the content or quality of the products or services provided by such sites. Ironclad is not responsible for webcasting or any other form of transmission received from any Third Party Site. Ironclad is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Ironclad of the Third Party Site, nor does it imply that Ironclad sponsors, is affiliated or associated with, guarantees, or is legally authorized to use any trade name, registered trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the links. You acknowledge that you bear all risks associated with access to and use of content provided on a Third Party Site and agree that Ironclad is not responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable Third Party Site if you have any concerns regarding such links or the content located on any such Third Party Site.

6. Form Documents

On our Site, through our Applications, and through certain partners, we offer self-help "fill in the blank" forms. You understand that your purchase, download, and/or- use of a form document is neither legal advice nor the practice of law, and that each form and any applicable instructions or guidance is not customized to your particular needs.

Ironclad grants you a limited, personal, non-exclusive, non-transferable license to use our forms (the "Forms") for your own personal, internal business use, or if you are an attorney or professional, for your client. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Forms in any manner, except for modifications in filling out the Forms for your authorized use. You shall not remove any copyright notice from any Form.

By ordering or downloading Forms, you agree that the Forms you purchase or download may only be used by you for your personal or business use or used by you in connection with your client and may not be sold or redistributed without the express written consent of Ironclad.

7. Disclaimer of Warranty

THE SITE, APPLICATIONS, AND ALL MATERIALS, DOCUMENTS OR FORMS PROVIDED ON OR THROUGH YOUR USE OF THE SITE OR APPLICATIONS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, IRONCLAD EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

IRONCLAD MAKES NO WARRANTY THAT: (A) THE SITE, APPLICATIONS, OR THE MATERIALS WILL MEET YOUR REQUIREMENTS; (B) THE SITE, APPLICATIONS, OR THE MATERIALS WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE, APPLICATIONS, OR ANY MATERIALS OFFERED THROUGH THE SITE OR APPLICATIONS, WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE, APPLICATIONS, OR IN RELIANCE ON THE MATERIALS WILL MEET YOUR EXPECTATIONS.

OBTAINING ANY MATERIALS THROUGH THE USE OF THE SITE OR APPLICATIONS IS DONE AT YOUR OWN DISCRETION AND AT YOUR OWN RISK. IRONCLAD SHALL HAVE NO RESPONSIBILITY FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY CONTENT, MATERIALS, INFORMATION OR SOFTWARE.

NOTWITHSTANDING THE ABOVE, IRONCLAD OFFERS A 60 DAY SATISFACTION GUARANTEE, WHICH CAN BE INITIATED BY EMAILING US AT SUPPORT@IRONCLADAPP.COM.

8. Limitation of Liability

EXCEPT AS PROHIBITED BY LAW, YOU WILL HOLD IRONCLAD AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS HARMLESS FOR ANY INDIRECT, PUNITIVE, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGE, HOWEVER IT ARISES (INCLUDING ATTORNEYS' FEES AND ALL RELATED COSTS AND EXPENSES OF LITIGATION AND ARBITRATION, OR AT TRIAL OR ON APPEAL, IF ANY, WHETHER OR NOT LITIGATION OR ARBITRATION IS INSTITUTED), WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTION, OR ARISING OUT OF OR IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY CLAIM FOR PERSONAL INJURY OR PROPERTY DAMAGE, ARISING FROM THIS AGREEMENT AND ANY VIOLATION BY YOU OF ANY FEDERAL, STATE, OR LOCAL LAWS, STATUTES, RULES, OR REGULATIONS, EVEN IF IRONCLAD HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. EXCEPT AS PROHIBITED BY LAW, IF THERE IS LIABILITY FOUND ON THE PART OF IRONCLAD, IT WILL BE LIMITED TO THE AMOUNT PAID FOR THE PRODUCTS AND/OR SERVICES, AND UNDER NO CIRCUMSTANCES WILL THERE BE CONSEQUENTIAL OR PUNITIVE DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE PRIOR LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

9. Compliance with Intellectual Property Laws.

When accessing Ironclad or using the Ironclad legal document preparation Service, you agree to obey the law and you agree to respect the intellectual property rights of others. Your use of the Service and the Site is at all times governed by and subject to laws regarding copyright, trademark and other intellectual property ownership. You agree not to upload, download, display, perform, transmit or otherwise distribute any information or content in violation of any third party's copyrights, trademarks or other intellectual property or proprietary rights. You agree to abide by laws regarding copyright ownership and use of intellectual property, and you shall be solely responsible for any violations of any relevant laws and for any infringements of third party rights caused by any content you provide or transmit or that is provided or transmitted using your Ironclad user account.

Ironclad has adopted a policy that provides for the immediate removal of any content, article or materials that have infringed on the rights of Ironclad or of a third party or that violate intellectual property rights generally. Ironclad's policy is to remove such infringing content or materials and investigate such allegations immediately.

10. Inappropriate Content.

When accessing the Site, any Applications, or using Ironclad's Services, you agree not to upload, download, display, perform, transmit or otherwise distribute any content that: (i) is libelous, defamatory, obscene, pornographic, abusive or threatening; (b) advocates or encourages conduct that could constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or foreign law or regulation; or (c) advertises or otherwise solicits funds or is a solicitation for goods or services. Ironclad reserves the right to terminate or delete such material from its servers. Ironclad will cooperate fully with any law enforcement officials or agencies in the investigation of any violation of these Terms of Service or of any applicable laws.

11. Governing Law; Venue.

Any legal action or proceeding relating to your access to or use of the Site, an Application, or Materials is governed by Federal Court in in San Francisco, California. These Terms of Use expressly exclude and disclaim the terms of the U.N. Convention on Contracts for the International Sale of Goods, which shall not apply to any transaction conducted through or otherwise involving this Site or an Application.

12. Copyrights.

All Site design, text, graphics, the selection and arrangement thereof, Copyright ©, Ironclad, Inc. ALL RIGHTS RESERVED.

13. Trademarks.

Ironclad, Ironclad, Inc., the Ironclad Logo, all images and text, and all page headers, custom graphics and button icons are service marks, trademarks and/or trade dress of Ironclad. All other trademarks, product names and company names or logos cited herein are the property of their respective owners.

14. No Use by Minors.

You agree that by using the Site, any Applications, and the Services you are at least 18 years of age and you are legally able to enter into a contract.

15. Right to Refuse.

You acknowledge that Ironclad reserves the right to refuse service to anyone and to cancel user access at any time.

16. Acknowledgement.

BY USING IRONCLAD'S SERVICES OR ACCESSING THE IRONCLAD SITE OR APPLICATIONS, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE AND AGREE TO BE BOUND BY THEM.

17. Limits on customized templates.

Some of our plans allow you to submit your own custom template documents that you or your attorney have created. We may be unable to process some of these documents due to technological limitations on our part, particularly if they contain complex internal logic. If we are unable to process your document, we will notify you and offer you the choice of an additional piece rate charge to process your template or the option to downgrade your plan.

Updated July 29, 2015