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Ironclad Named a Customers’ Choice for CLM by Gartner Peer Insights™

April 21, 2023 3 min read
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At Ironclad, the voices of our customers guide everything we build, from what features we prioritize on our product roadmap to what colors we pick for our UI; after all, customer satisfaction is the gold standard for measuring business success. 

That’s why we’re honored to have been recognized with a Customers’ Choice distinction in the inaugural Gartner Peer Insights™ “Voice of the Customer” for Contract Life Cycle Management (CLM) report. This report–which gave Ironclad an overall rating of 4.7 out of 5– synthesizes information around leading CLM vendors based on customer interviews and recognizes those vendors that meet or exceed the market average in three categories: overall experience, user interest, and adoption. It also calculates customers’ willingness to recommend based on rankings across product capabilities, sales experience, deployment experiences, and support experience. With a recommendation score of 94%, we couldn’t be prouder to have our customers stand behind us. 

“Our customers are at the heart of everything we do, and we will continue to build the most impactful tools – using the most advanced technology – to help them drive real business results,” said Ironclad CEO and co-founder, Jason Boehmig. “We are honored to be recognized as a Customers’ Choice by Gartner, and are especially grateful as this distinction is based solely on verified customer reviews of Ironclad.”

Hear what Ironclad users have to say: 

“Ironclad is extremely easy to use for admins, commercial counsel, stakeholder approvers, and sales. It has enabled the automation of low- and medium-risk, high-volume work and streamlining of high-risk work.” Legal Director, Software (read full review here

“Ironclad is the best CLM software on the market. It’s user friendly and loaded with features. It’s the best tool for in-house counsel on the market.” – Corporate Counsel, Technology (read full review here)

“Ironclad’s self-service workflows are excellent, simple to build, and easy to use. Your users won’t just use Ironclad, they will thank you for implementing it. Ironclad’s repository is amazing, all your contracts in one place, easily searchable, and customizable by user group.” – General Counsel, Healthcare and Biotech (read full review here)

“Ironclad has exceeded our expectations. The platform is fit for purpose, intuitive, and comprehensive. All our teams love it.” – Legal and Compliance Manager, Media (read full review here)

In October 2022, Ironclad was also recognized as a Challenger in the Gartner® Magic Quadrant™ for Contract Lifecycle Management (CLM), our first time on the report. To read the full Gartner® Magic Quadrant™ for Contract Lifecycle Management (CLM), click here

A Community-Led CLM   

We built Ironclad to help legal teams streamline and automate their contract processes, allowing them to collaborate, drive more impact, and turn contracts into critical carriers of business intelligence. The platform integrates artificial intelligence (AI) into every phase of the contract lifecycle to speed up contracting, increase compliance, and gain deep business insights through contract data and recently publicly released a generative AI, GPT-4-powered negotiation tool, AI Assist™, to our customer base in April. 

We’ve also heavily invested in the Ironclad Community, led by Mary O’Carroll, Ironclad Chief Community Officer and former President of CLOC (Corporate Legal Operations Consortium). The Ironclad Community is a network – both in-person and online – that provides unparalleled access to thousands of contracting experts, a digital library with hundreds of workflow templates, user-generated content, proven best practices, community discussions, live events, and more.

To read more Ironclad reviews, visit Gartner Peer Insights, and to learn how Ironclad can transform your contracting processes, request a demo today. 

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