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How Demandbase Uses AI to Streamline Contract Review

Watch the recording to learn how Demandbase’s legal team built an AI-Enabled NDA review process that decreased turnaround time and reduced friction in their sales cycle.

Key Takeaways

  • AI-enabled NDA automation = massive time savings. Demandbase reduced turnaround time for their NDA review process from 2-3 days to just 1-2 hours, with legal team review time typically under 5 minutes. The process focused on flagging problematic clauses like non-solicitation, indemnification, and audit rights, enabling the legal team to focus on more substantive work.
  • AI implementation requires smart risk management. It’s crucial to strike the right balance between innovation and risk. When implementing AI in your contract review process, start with NDAs because they’re lower-risk documents compared to revenue-generating contracts.
  • Data security is non-negotiable. A critical consideration when implementing AI tools is data security. Customer data should never be used to train commercial AI models. Additionally, look for assurance that data, including outputs in AI services, remains separate and secure when looking at AI tools
  • Training is essential for accurate results. The Demandbase team created hundreds of test NDAs using ChatGPT, intentionally including both compliant and non-compliant clauses to train their AI system. This approach helped the AI improve at identifying problematic clauses and continue and learn and correct mistakes.

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