Your strategic thought partners and tactical deployment managers.
Ironclad Legal Engineers sit at the intersection of law and technology. As both legal operations subject matter experts and implementation specialists, they don’t just build your workflows. They also partner with you to design and implement solutions that work for your organization, and to create immediate, measurable value for your legal team.
“The customers I work with range from major league baseball teams to nonprofits to Fortune 500 retailers. I love working with them to solve their hardest operational problems.”
— Efren Bonner
Previously at McKinsey
JD, Harvard Law
Your dedicated user onboarding and engagement experts.
Ironclad Customer Success Managers are passionate about helping you get the most out of Ironclad. They are your biggest advocates and bring a wealth of user onboarding and adoption experience to your deployment. Their adoption tool kit includes live trainings, user guides on video and in print, and custom documentation of your company’s workflows.
“As a Customer Success Manager, my job is to put the customer first. If Ironclad isn’t making you an absolute superstar within your organization, then I’m not doing my job.”
— Darya Dehnad
Customer Success Manager
Previously at Oracle
Meet your deployments team
Every Ironclad deployment gets a dedicated team that includes an Executive Sponsor, a Customer Success Manager, and a Legal Engineer. Resources are allocated based on the size, scale and complexity of your deployment.
Unlike other solutions providers, implementation and adoption are included in the cost of Ironclad so that our teams can focus on getting the job done right, rather than billings. They’re the best and brightest, and they are deeply invested in your success. Here’s a representative team:
HOW WE WORK
90-day deployment plan
As a Silicon Valley company, it’s in our DNA to work fast—but not to break things. We deploy workflows using an “Agile” methodology, meaning we emphasize rapid delivery of workflow prototypes in response to continuous feedback.
As a customer, you can expect weekly releases of new features to our core product, updates to your workflows when you need them, and your first workflow delivered in 90 days or less.
We are the only company that makes software specifically for legal teams.
We will go above and beyond to make your legal team successful. We simply care more than anyone else.
Ironclad is the #1 contract lifecycle management platform for innovative companies. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. The company was named one of the 20 Rising Stars on the Forbes 2019 Cloud 100 list, and is backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter.
More stories from our team.