92% REPORT USING AI IN SOME CAPACITY
DIRECT AND INDIRECT PROCUREMENT TEAMS
800 SURVEYED
The State of AI in Procurement report shows where AI is delivering benefits, where review time and unclear accountability create challenges, and why the biggest remaining opportunity is post-signature work that requires context across contracts, suppliers, and systems.
1
EVOLUTION
Everyone’s using AI,
but no one has settled on how
AI usage spans 14 different use cases, with no clear winner
Top three procurement AI use cases
39%
Contract data analysis
37%
Supplier discovery and evaluation
37%
Spend analysis and forecasting
Adoption barriers
49%
Security concerns
43%
Accuracy concerns
39%
Integration challenges
AI tools used for procurement work
64%
General AI assistants
57%
AI in general business tools
49%
Procurement task-specific AI tools
How is procurement mixing and matching its AI tech stack?
2
EXPECTATIONS V. EVIDENCE
Procurement teams are being asked to do more with AI, and with less support
Extensive AI policy guidelines help build confidence and allow leadership to expect more out of their teams.
+19.5 point gap in organization expectations when extensive guidelines are in place
31%
Basic guidelines
50%
Extensive guidelines
+25.8 point gap in confidence that AI is helping careers when extensive guidelines are in place
32%
Basic guidelines
58%
Extensive guidelines
+20.9 point gap in perceiving AI as having a positive impact when extensive guidelines are in place
38%
Basic guidelines
59%
Extensive guidelines
When independent personal usage is the norm, how should leadership shape organizational guidelines?
3
MEASURABLE BENEFITS
AI dividends are real
but uneven
Impact shifts with company size and policy maturity
Percentage reporting improved visibility into supplier relationships, by company size
38%
49%
53%
500 or less employees
500 – 1,000 employees
1,000+ employees
Percentage reporting more strategic work, by company size
59%
64%
73%
500 or less employees
500 – 1,000 employees
1,000+ employees
What levers can procurement pull to get the biggest AI payoffs?
4
THE GAP
Strategic AI opportunities will be
in post-signature, portfolio-level work
Understanding the context of contracts is what’s next
52%
place managing approvals, amendments, and extensions among the top five future contracting benefits
49%
place understanding a contract’s full commercial context on the list
42%
place monitoring contract compliance on the list
What does it take for AI to work across contracts, not just within them?
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