Benchmark Report: How COVID-19 Is Impacting In-House Legal Teams

May 21, 2020 2 min read
Photo by Minh Pham on Unsplash
Photo by Minh Pham on Unsplash

COVID-19 has undeniably disrupted business as usual — forcing millions into a remote work culture, shutting down the booming travel and entertainment industries, and displacing hundreds of thousands of freelancers and full-time employees whose companies were impacted by the rapid economic downturn.

As businesses across the globe adapt to these volatile economic circumstances, their legal teams are playing a key role in assessing business obligations and risks. Many questions have arisen: What now? How do we ensure business continuity? What stays the same? If we have to make changes, where should we invest our resources and focus?

For answers, Ironclad partnered with TechGC to get a pulse on how legal teams have been impacted.

Here are the topline results of our joint survey:

  • Legal teams won’t see a significant reduction in headcount. Despite COVID-19, nearly 66% anticipate keeping the same headcount. This may be a positive indicator that in-house legal teams are as busy as ever shoring up business obligations and providing guidance. About 17% of respondents predicted a headcount reduction and 10% plan to add headcount.

TechGC Headcount Spend

  • Work from home is the new norm. Prior to COVID-19, more than half of TechGC companies had a flexible WFH policy, enabling employees to work remotely as needed. Now, that number has jumped to nearly 70%. Some organizations, e.g., Twitter, are going 100% remote indefinitely.
  • Legal spend largely remains the same. Despite the economic impact of the pandemic, a large majority of companies (72.80%) anticipate spending the same or more for outside counsel and legal technology, for example, contract management and CLE subscriptions.

TechGC Legal Spend Results

  • Contract management is the most popular legaltech category by a wide margin. Ninety percent of respondents have or are considering contract management technology. Forms and legal research and board management trail behind.

About Ironclad

Ironclad is the #1 contract lifecycle management platform for innovative companies. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. The company was named one of the 20 Rising Stars on the Forbes 2019 Cloud 100 list, and is backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit or follow us on LinkedIn and Twitter.

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