A big part of what makes working in legal operations so rewarding for me is the community I’ve become part of over the years. Opportunities to learn from my colleagues and share my own experiences are a big reason why I love coming to work each day.
I’ve been asked more than once recently where to find my own content, so I’ve pulled together a list of my writing, podcast appearances, and webinars, as well as additional legal ops content from the past few years. The list is organized chronologically, and doesn’t include my own podcast, Pearls On, Gloves Off (which we lovingly refer to as POGO). You can find every episode of POGO right here.
2024 Content
LinkedIn Article / Ironclad Blog: The Art of the Possible
LinkedIn Article / Ironclad Blog: Thoughts on Two Decades in Legal
Pearls On, Gloves Off Podcast special episode: Mary’s Guide to CLM
LinkedIn Article / Ironclad Blog: The Skills That Matter Now in Legal
LinkedIn Article / Ironclad Blog: The Disconnect: Why GCs Still Misunderstand Legal Ops
Ironclad Webinar: Level Up Your Legal Ops in 2024
2023 Content
LinkedIn Article / Ironclad Blog: Fear and Resistance in Legal
LinkedIn Article / Ironclad Blog: Why GCs Should Take Over Contracting
LinkedIn Article / Ironclad Blog: Defining and Using Legal Metrics That Actually Work
LinkedIn Article / Ironclad Blog: Finding Your First Legal Ops Role
LinkedIn Article / Ironclad Blog: Getting Started With Generative AI Within Your Department
Ironclad Blog: Engaging with AI Isn’t a Choice
Ironclad Blog: Legal Teams: Where to Invest In an Economic Downturn
Ironclad Blog: How to Buy Legal Technology
Ironclad Webinar: Level Up Your Legal Ops in 2023 with Mary O’Carroll and Jenn McCarron
2022 Content
Legal Dive: The Legal and Operations partnership, Part 2: How legal ops should work with GCs
A solid relationship with your general counsel defines the level of success you’ll be able to have as a legal ops department.
Legal Dive: The Legal and Operations partnership, Part 1: How GCs should work with legal ops
Even before you make your first legal ops hire, it’s important you level-set the role within your department and position it properly.
Legal Dive: Making your first legal ops hire? Look for these 7 skills
Overall, you want to hire someone with experience in building, managing, and scaling programs at a very strategic level.
Legal Dive: Building a legal ops team? Start here
General counsel should make their first operations hire by the time their legal team is five-members strong and look for a strategic thinker.
Legal Dive: Time for a shift from legal ops to strategic ops
Google’s former legal operations leader wants to see the growing profession expand its reach within companies.
Limitless Podcast: Creating world-class legal teams
Ironclad Webinar: Real Talk with Jenn and Mary
Ironclad Webinar: Level Up Your Legal Ops in 2022 with Jenn McCarron and Mary O’Carroll
Ironclad Blog: 5 Expert Tips to Quickly Scale Your Legal Department
2021 Content
Law.com: How Legal Operations Can Drive the Future of the Legal Industry
Even in a change-resistant field like legal, the economics become undeniable at some point. Now more than ever, legal departments are ripe for disruption.
Geek in Review Podcast: Episode 130 – Mary O’Carroll – The Power of Community in Driving Change
Pursuit’s Innovative Legal Leadership Podcast: Mary O’Carroll: From Investment Banking to Legal Ops at Google
Global Legal Post: Mary O’Carroll: ‘It’s the folks with the mindset to challenge the status quo that go on to create real change’ – Founder of Google’s legal ops arm and Ironclad’s first chief community officer on CLOC, the billable hour and digitising contracts
Uncommon Room: An Interview with Mary O’Carroll, Chief Community Officer at Ironclad about building community
LawNext Podcast: Legal Ops Pioneer Mary Shen O’Carroll On Moving From Google To Ironclad
Modern Lawyer Podcast: From Google to Ironclad
Legal Ops Podcast: Legal Tech at Google with Mary O’Carroll
Have you ever wanted to know what legal ops looks like at Google? Or are you curious about what the President of CLOC thinks about the future of legal ops?
2020 Content
CLOC eBook: What is Legal Ops?
CLOC eBook: Guide to Your First 100 Days in Legal Ops
CLOC eBook: Why Your Next Hire Should be in Legal Ops
CLOC Blog: Business Continuity Planning (BCP) How-To Guide
Law Now Podcast: Mary O’Carroll: The Legal Operations Role and Its Growing Importance
Mary O’Carroll shares her experience serving in the legal operations role, the role’s growing importance to the legal industry, and the impacts she’s had at the tech giant Google.
Join the Ironclad Community for content and connections
I’d love to know what questions you have about community and legal operations. Join the Ironclad Community for fabulous networking events and discussions, or reach out to me on LinkedIn or Twitter anytime.
Ironclad is not a law firm, and this post does not constitute or contain legal advice. To evaluate the accuracy, sufficiency, or reliability of the ideas and guidance reflected here, or the applicability of these materials to your business, you should consult with a licensed attorney. Use of and access to any of the resources contained within Ironclad’s site do not create an attorney-client relationship between the user and Ironclad.
